Customer payments reduce the amount Charged on Account.
What you'll find:
Payments can be accepted from the AR Payments home form or from the Accept Payments button on the Customer Account.
Open the Accept Payments window from the AR Payments home form
Using AR Payments is handy when you are recording a batch of payments.
Navigate to Accounts Receivable > AR Payments.
The AR Payments window opens.
Type the name or find the Customer that is making the payment.
Tip
You can add a quick button for AR Payments to the toolbar.
Navigate to Windows > Customize Toolbar.
Click the Documents button to attach a file.
Caution
Payments cannot be saved for inactive or unmapped customers.
Open the Accept Payments window from the Customer Account
If the Customer Account is already open, it's quicker to accept a payment from there as the customer field is already populated on the payment.
Click the Customer Account toolbar button and find the customer.
The Customer Account Information window opens.
Click Accept Payment.
The AR Payments window opens.
To enter a specific reference number, clear the Generate Reference Automatically check box and type a number in the Reference* box.
Each payment requires a unique reference number for future tracking. If the Generate Reference Automatically check box is selected, agrē assigns the next sequential reference number for the selected location to this payment.
(Config U) In the Location* box, enter the location that owns the payment.
In the Payment Date* box, today’s date is selected by default and cannot be changed.
In the Payment Received* box, enter the amount of money you receive from the customer.
TLog limits the amount to a maximum of $9,999,999.99.
In the Payment Type* box, enter the method of payment used by the customer.
You'll be restricted to payment types that are not flagged as Charge on Account. The maximum dollar amount that can be processed by TLog is $9,999,999.99.
In the Tracking/Cheque # box, enter the cheque or EFT reference number.
(can be mandatory)
In the Comments box, enter comments for the printed payment receipts (365 character max).
(Config U, L,C) Click Save. A message appears: “Would you like to preview a Payment Receipt?”
Click Yes to save, preview, and optionally print the Payment Receipt.
Click No to finish saving.
The customer’s account is updated.