Work orders are used to record requests for products by customers. Work orders specify the customer, order and expiry dates, products, and the retail location that will provide the work order items.
Notes
Each Work order must have a unique
reference
number.
On the Work Orders window, you can view
a Work Order report
for any work order. In the Work Order list, select the work order
to view and then click Preview Item.
Tip
To view the audit trail of changes to a work order, click History. The Work Order History window appears. The Created By box displays when and who added the work order to the database. The Updated By box displays when and who updated the work order last. To view the detailed Audit report for the work order, click Show Audit Trail.
Use the Work Orders window to add, edit, and delete work orders.
Details on Work Orders are provided in the following sections:
Work Order White Papers and Examples