Work Orders

Work orders are used to record requests for products by customers. Work orders specify the customer, order and expiry dates, products, and the retail location that will provide the work order items.

Notes

Each Work order must have a unique reference number.

On the Work Orders window, you can view a Work Order report for any work order. In the Work Order list, select the work order to view and then click Preview Item.

Tip

To view the audit trail of changes to a work order, click History. The Work Order History window appears. The Created By box displays when and who added the work order to the database. The Updated By box displays when and who updated the work order last. To view the detailed Audit report for the work order, click Show Audit Trail.

Use the Work Orders window to add, edit, and delete work orders.

Details on Work Orders are provided in the following sections:

Types of Work Orders

Work Order Sub-types

Status of Work Orders

Adding Work Orders

Editing Work Orders

Closing and Reopening Work Orders

Deleting Work Orders

Searching for Work Orders

AR Release Numbers on Work Orders

Work Order White Papers and Examples

Turning a Blend on a Work Order into Straight Products

Work Order Approval

Work Order to Puchase Order Process (WO->PO Process)